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Returns & Exchanges
We are happy to refund your money if you are dissatisfied with your product.
In order to receive a refund you will need to return the undamaged/unused product within 10 business days of the receipt date. We can only issue refunds for undamaged products. For your own protection so that your return can be processed efficiently, we request that you use a shipping method that provides a record of receipt if you are returning an item to us.
You will receive a confirmation e-mail once the package has arrived to us.
If you ordered your product by credit card, we will credit your account upon receipt of the undamaged product. You will see your account credited within 14 business days and it will show on your next statement depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be credited for the return and charged for the new item once it is received.
We apologize, but we cannot refund your original shipping charges.
Please mail returns and exchanges to:
Returns
Fresh Outtakes
PO Box 612
Kirkland, WA 98083
Privacy
We respect your privacy and take seriously the responsibility to keep your information confidential. All personal information is used for internal purposes only.
Our customers may receive information from our company such as promotions or updates however our customers always have the option to be removed from our mailing list.
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